Log In | Bitbuy™ - Sign In^
Start by navigating to the official Bitbuy website at bitbuy.ca or the dedicated login portal at app-new.bitbuy.ca/sign-in. The login button is prominently placed in the top-right corner of the homepage, directing users to a secure sign-in page optimized for desktop and mobile devices. Always verify the URL to avoid phishing attempts, as fake sites mimic legitimate ones to steal credentials—look for the padlock icon and exact domain spelling.
Entering Credentials On the login page, input your registered email address or username in the first field, followed by your password in the secure input box. Bitbuy recommends strong passwords combining uppercase/lowercase letters, numbers, and symbols to prevent unauthorized access. If you've forgotten your password, select the "Forgot Password" option to receive a reset link via email, which prompts a fresh setup for migrated accounts from platforms like Coinsmart or Coinberry.
Two-Factor Authentication After credentials, complete two-factor authentication (2FA), Bitbuy's essential security layer requiring a time-sensitive code from an authenticator app like Google Authenticator, Microsoft Authenticator, or Authy. Scan the QR code displayed on-screen during setup, or enter the manual key if needed—the code refreshes every 30-60 seconds for added protection. Migrated users from Coinsmart retain Google Authenticator, while others may use SMS initially but should upgrade to app-based 2FA promptly.
Dashboard After Login Successful login redirects to the intuitive dashboard, displaying real-time balances, market prices, transaction history, and quick actions for deposits, withdrawals, and trades. Pro users access advanced charts for sniping opportunities, while standard views suit beginners buying with as little as $10 CAD. Customize settings here for notifications, staking rewards up to 12.77% on select coins, or linking business accounts.
Troubleshooting Common Issues If login fails, ensure no VPN or ad-blockers interfere, verify device recognition, and check email/spam for verification links. For unverified new devices, complete identity checks via selfie and government ID upload for manual review within 1-2 business days. Migrated accounts may require selecting the correct profile from a dropdown after email entry to view holdings accurately.
Security Best Practices Enable 2FA immediately upon first login, use a dedicated email for crypto accounts, and avoid sharing credentials. Bitbuy's platform, regulated in Canada since 2016, stores most funds in cold storage and mandates KYC verification with documents like driver's license or passport. Regularly review login activity in settings and contact 24/7 support for suspicious issues.
Mobile App Login Download the Bitbuy app from official stores for seamless sign-in using the same credentials and 2FA. Biometric options like fingerprint enhance speed, mirroring web functionality for on-the-go trading. App-exclusive features include staking and OTC desks for high-volume trades over $20,000 CAD.
Account Verification Integration Pre-login, complete signup by entering email, phone, and personal details, followed by automated or manual ID verification. This unlocks full trading, essential before deposits—North American phone numbers receive SMS confirmations. Businesses follow a similar path with dedicated onboarding.
Why Choose Bitbuy Login Bitbuy's process balances speed and security, supporting over 1,500 businesses and retail users with low fees and CAD pairs. Post-2024 migrations from Coinsmart/Bitvo ensure continuity without new registrations. Stake, trade Pro, or earn rewards directly from the dashboard after secure entry.